Privacy Policy for vesnakracanovic.com
We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.
This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.
We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation paths, timing and duration of visits, clickstream data, and device identifiers. This information is collected through server logs, cookies, and website analytics tools and may include time spent on specific pages, interaction patterns, and browsing behaviors. The source of this data is our analytics tracking system, user devices, and browser interactions. We process this information for several important purposes, including website optimization, user experience improvement, security monitoring, and performance analysis, which enables us to enhance site functionality, identify usage patterns, and provide better service. The legal basis for this processing is our legitimate interests in monitoring and improving our website services.
We may process account data (“account data”), which comprehensively includes name, email address, username, password hash, account settings, communication preferences, and registration date. This information is collected through registration forms, account updates, and direct user input and may include newsletter preferences, notification settings, and account security choices. The source of this data is direct user submission during account creation and management. We process this information for several important purposes, including account authentication, service provision, communication management, and security maintenance, which enables us to provide personalized services, maintain account security, and facilitate user communication. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
We may process profile data (“profile data”), which comprehensively includes biographical information, professional details, interests, preferences, and social media links. This information is collected through profile creation forms, updates, and user submissions and may include writing samples, project descriptions, and professional accomplishments. The source of this data is direct user input and profile management activities. We process this information for several important purposes, including personalization, content curation, networking opportunities, and professional showcase capabilities, which enables us to provide relevant content, facilitate connections, and enhance user experience. The legal basis for this processing is our legitimate interests in providing professional networking and content sharing capabilities.
Your Rights:
Right to Access
You have the right to access your personal data, which means you can request and receive a comprehensive copy of all personal information we hold about you. This includes the ability to verify data accuracy, understand processing purposes, and confirm data categories stored. To exercise this right, you can submit a formal request through our contact form or email address, specifically indicating the information you wish to access. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.
Right to Rectification
You have the right to rectify any inaccurate or incomplete personal data we hold about you. This ensures your personal information remains current and accurate in our systems. This includes the ability to update contact information, correct profile details, and modify account preferences. To exercise this right, you can access your account settings directly or contact our support team with specific correction requests. We will respond within 15 days and may require account login credentials, email verification, and specific detail confirmation to verify your identity.
Right to Erasure
You have the right to request the deletion of your personal data, also known as the “right to be forgotten.” This means you can request the removal of your personal information from our systems when there is no compelling reason for continued processing. This includes the ability to delete account information, remove profile data, and withdraw processing consent. To exercise this right, you must submit a formal deletion request specifying the data you want erased. We will respond within 30 days and may require password confirmation, identity verification documents, and explicit confirmation of deletion intent to verify your identity.
Right to Restrict Processing
You have the right to restrict the processing of your personal data in certain circumstances. This means you can limit how we use your data while retaining it in our systems. This includes the ability to pause processing activities, temporarily disable account features, and limit data usage. To exercise this right, you can submit a processing restriction request detailing the specific limitations desired. We will respond within 20 days and may require account verification, written confirmation, and specific restriction parameters to verify your identity.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit this data to another controller. This ensures you maintain control over your personal information and can transfer it as needed. This includes the ability to export account data, transfer profile information, and receive data copies. To exercise this right, you can submit a portability request specifying the data you wish to receive. We will respond within 30 days and may require two-factor authentication, account ownership verification, and destination controller details to verify your identity.Data Handling and Security Measures
We maintain strict protocols for handling different types of personal data:
Service Data
We process service data which includes account details, user preferences, and service interaction records. This processing involves automated collection and manual review, enabling us to personalize your writing platform experience. For example, in the context of writing, this includes saving draft preferences, formatting choices, and content organization settings. The legal basis for this processing is legitimate interest and contractual necessity, specifically to provide and improve our writing-related services.
Technical Data
We process technical data which includes device information, IP addresses, browser types, and system logs. This processing involves automated collection and analysis, enabling us to optimize website performance and security. For example, in the context of writing, this includes monitoring page load times for content delivery and ensuring smooth operation of writing tools. The legal basis for this processing is legitimate interest, specifically to maintain service reliability and security.
Communication Data
We process communication data which includes emails, messages, and support inquiries. This processing involves storage, analysis, and response management, enabling us to provide effective support and maintain communication records. For example, in the context of writing, this includes editorial feedback, collaboration messages, and writing consultation records. The legal basis for this processing is consent and legitimate interest, specifically to facilitate professional communication and service delivery.
Transaction Data
We process transaction data which includes payment records, service subscriptions, and billing information. This processing involves secure storage and processing, enabling us to manage financial transactions and maintain accurate records. For example, in the context of writing, this includes workshop payments, consultation fees, and subscription renewals. The legal basis for this processing is contractual necessity and legal obligation, specifically to fulfill financial commitments and comply with tax regulations.
Preference Data
We process preference data which includes notification settings, content preferences, and customization choices. This processing involves storage and application, enabling us to deliver personalized experiences. For example, in the context of writing, this includes preferred writing formats, topic interests, and communication preferences. The legal basis for this processing is consent and legitimate interest, specifically to enhance user experience and service relevance.
Security Measures
Our commitment to data security includes:
1. Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.
2. We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.
3. Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.
4. Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.
5. We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.
6. All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.
International Data Transfers
We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies
International transfers are protected by GDPR standards, ISO 27001 certification, and local data protection laws, ensuring compliance with international privacy regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures
Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees
Data Retention
We maintain specific retention periods for different data categories:
Account Information: Retained for the duration of active account plus 2 years for legal and security purposes
Usage Data: Retained for 12 months to analyze usage patterns and improve services
Transaction Records: Retained for 7 years to comply with tax and financial regulations
Communication History: Retained for 3 years to maintain service continuity and reference
Technical Logs: Retained for 6 months for security and performance analysis
These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences
Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for vesnakracanovic.com
Essential cookies serve fundamental functions for basic website operations. These cookies process authentication tokens, security credentials, and session data to enable core functionality. Within our writing platform, these cookies maintain secure login states, protect against unauthorized access, and ensure seamless navigation through protected content areas. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability
Functional cookies enhance your experience by remembering your preferences. They process user settings and interface choices to provide a personalized browsing experience. For example, they remember your preferred reading formats, content categories, and interface customizations. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings
Analytics cookies help us understand user behavior on our writing platform. They collect anonymized information about how visitors interact with our content, which articles receive the most engagement, and how users navigate through our resources. They monitor:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences
Performance cookies assess and improve website operation by monitoring technical performance metrics. They help us optimize content delivery and ensure smooth access to our writing resources by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance
Cookie Management
You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings
For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency
California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information
Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights
Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring
For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise
This policy was created specifically for vesnakracanovic.com and covers all associated services within the writing industry.